Returns & Exchanges

We get it, things don't always work out how we wanted them to! Follow the instructions below to start your return!

Request a return authorization within 14 days from the order delivery by clicking here!

 

Return Policy:

-Items can returned within 14 days of delivery for store credit only. This does not include sale items, jewelry & hair accessories, which are final sale.
-Items must be received in original condition - unworn, unwashed, with all tags still attached.
-Store credit will be issued in the form of a gift card, and will be issued within 1-2 of the package being delivered
-Shipping fees will be taken out of the issued gift card 
-Please email hello@shopstarfit.com if you believe your product is damaged or faulty. We will treat this with the highest of priority.
-If you have paid original postage to receive your order and a return is made then this is non refundable.
-STARFIT is not responsible for non-STARFIT items mistakenly returned, and may not be able to recover these items.